All physical orders placed through the Austin Bold FC store may be returned within 30 days of your date of delivery. Austin Bold FC is not responsible for shipment costs on returned items, nor will it return shipping costs associated with an order later returned to us. Returned items must be in original condition, unworn/unused with original tags and labels. It can take up to seven (7) business days for us to receive and process your return(s). All return items will be inspected upon arrival before a refund is processed. Once processed, your refund may take up to ten (10) business days to reflect on your account statement. Refunds will be processed to the credit card used for the initial purchase.
All items returned will be inspected upon arrival and will be declined for one of the following reasons:
- Return is outside of the return policy
- Item appears worn, washed or used
- Item is non-returnable (customized, print-on-demand, final sale, etc.)
- Item was damaged after delivery
- Item is altered
- Item is returned with holes
- Item is stained (dirt, makeup, food, etc.)
- Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was shipped and received.